These Terms and Conditions constitute a legally binding agreement between you and Busduc Tours & Travel regarding your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Busduc Tours & Travel provides comprehensive travel services to meet your needs:

• Flight ticket booking and reservations for domestic and international travel
• Hotel and accommodation bookings worldwide
• Customized tour package arrangements
• Visa application assistance and guidance
• Travel insurance arrangements and advisory
• Car rental services at various locations
• Professional travel consultation and planning
• Airport transfers and transportation services

1. Booking Confirmation All bookings are subject to availability and confirmation. A booking is only confirmed when you receive written confirmation from us via email or SMS. Verbal confirmations are not binding.
2. Payment Requirements Full or partial payment may be required at the time of booking, depending on the service type and provider requirements. We accept various payment methods including bank transfers, debit/credit cards, and cash payments.
3. Pricing Policy All prices are quoted in Nigerian Naira (NGN) unless otherwise stated. Prices are subject to change without notice until your booking is confirmed and payment is received.
4. Service Fees Our service fees cover the cost of booking, processing, and managing your travel arrangements. These fees are non-refundable under all circumstances.
5. Additional Charges You may be subject to additional charges such as taxes, fuel surcharges, baggage fees, and other levies imposed by service providers. These will be communicated during booking.

It is your sole responsibility to ensure you have all necessary travel documents. You must verify requirements with relevant embassies and authorities before travel.

• Valid passport with minimum 6 months validity from the date of return
• Required visas for your destination country and any transit countries
• Health certificates and vaccination records as required by destination
• Travel insurance documentation covering medical and trip cancellation
• COVID-19 vaccination certificates (if required)
• PCR test results (if required by destination or airline)
• Any other documents required by immigration authorities
• Photocopies of all important documents for backup

Busduc Tours & Travel acts as an intermediary agent for various travel service providers. We facilitate bookings but do not operate flights, hotels, or other travel services directly.

We are not liable for:

• Acts, errors, omissions, or defaults of third-party service providers
• Flight delays, cancellations, rescheduling, or changes in flight routes
• Loss, damage, or theft of baggage or personal property
• Personal injury, illness, or death occurring during travel
• Force majeure events including natural disasters, pandemics, wars, or civil unrest
• Changes in government regulations, travel restrictions, or visa policies
• Hotel overbookings, service quality, or facility issues
• Tour operator cancellations or itinerary changes
• Currency fluctuations affecting travel costs
• Personal financial loss due to travel disruptions

As a user of our services, you agree to:

• Provide accurate, complete, and truthful information at all times
• Arrive at airports, stations, or meeting points with sufficient time before departure
• Comply with all applicable laws, regulations, and customs requirements
• Respect and adhere to the terms and conditions of all service providers
• Maintain valid travel documents including passports, visas, and health certificates
• Notify us immediately of any changes to your contact information or travel plans
• Treat our staff, service providers, and fellow travelers with respect and courtesy
• Be responsible for your own health, safety, and well-being during travel
• Verify all booking details and report any errors immediately
• Keep copies of all booking confirmations and travel documents
• Follow airline baggage allowance and safety regulations
• Behave in a manner that does not endanger yourself or others

Any changes or modifications to confirmed bookings are subject to availability and may incur additional charges:

• Name changes may be restricted or prohibited by service providers
• Date changes are subject to availability and fare differences
• Route changes may require rebooking at current prices
• Upgrade requests are subject to availability and additional payment
• All modification requests must be submitted in writing
• Modification fees apply in addition to any fare differences

All content on our website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, and software, is the exclusive property of Busduc Tours & Travel and is protected by Nigerian and international copyright and intellectual property laws.

You may not:

• Reproduce, duplicate, or copy any content without written permission
• Distribute, modify, or create derivative works from our content
• Use our brand name, logo, or trademarks without authorization
• Frame or mirror any part of our website
• Use automated systems or software to extract data from our website

Your use of our services is also governed by our Privacy Policy. We collect, use, and protect your personal information in accordance with applicable data protection laws. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

Read our full Privacy Policy

We are committed to resolving any disputes in a fair and efficient manner. In the event of any dispute arising from these Terms or our services:

1. Initial Contact First attempt to resolve the issue through direct communication with our customer service team via phone, email, or in-person visit to our office.
2. Formal Complaint If the issue remains unresolved, submit a formal written complaint detailing the nature of the dispute, relevant booking details, and desired resolution.
3. Mediation If direct resolution fails, the dispute may be escalated to mediation with a mutually agreed mediator.
4. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
5. Jurisdiction The courts of Enugu State, Nigeria, shall have exclusive jurisdiction over any disputes arising from these Terms or our services.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed of any updates.

For questions, clarifications, or concerns about these Terms and Conditions, please contact us: